Consumer & Public Matters
We represent individuals against unfair trade practices and deficiency in services. Our chamber is also deeply committed to social responsibility, actively handling matters of public interest before consumer forums, District Commissions, State Commissions, and the National Consumer Disputes Redressal Commission (NCDRC).
Why Choose Us for This Service
Accessible Justice
Consumer forums are designed for common people. We help you navigate them without intimidation.
Compensation & Refunds
Successful consumer complaints often result in full refunds, compensation, and litigation costs.
Quick Proceedings
Consumer forums have strict timelines — cases must be decided within 90–150 days in most cases.
Corporate Defense
We also defend businesses against frivolous or exaggerated consumer claims.
Scope of Service
Advocacy for consumer rights protection and public interest litigation.
- Filing Complaints in Consumer Forums
- Defending Companies against False Claims
- Public Interest Litigation (PIL)
- Advisory on Consumer Protection Act 2019
- Real Estate Consumer Grievances (RERA)
- Insurance and Banking Disputes
Our Process
Grievance Assessment
We assess whether your complaint qualifies under the Consumer Protection Act 2019.
Notice to Company
A formal legal notice is sent to the company/service provider seeking redressal within 30 days.
Complaint Filing
If the notice fails, we file a structured complaint before the appropriate District, State, or National Commission.
Hearings & Evidence
We attend hearings, submit evidence, and argue your case for compensation and relief.
Award Enforcement
We ensure the forum's order is complied with — including filing execution applications if the company fails to pay.
Frequently Asked Questions
Generally 2 years from the date of cause of action. Courts can condone delay in exceptional cases.
Nominal fees apply based on the claim amount — significantly lower than civil court fees, making consumer forums accessible.
Yes. Banks, insurance companies, and real estate developers are among the most common respondents in consumer forums. We have experience in all these sectors.
Compensation can include refund of amount paid, compensation for physical/mental harassment, and litigation costs. The forum has wide discretion.